Practical, high-impact training designed to rewire how your people show up — for each other and for your customers.
Every programme is bespoke — tailored to your industry, your team size, and your specific challenges. Below is what each core offering covers.
This programme addresses the single biggest driver of team performance: how people communicate. We move beyond theoretical models and into practical, repeatable frameworks that your people can use from day one.
Participants learn to articulate ideas with clarity, listen with empathy, navigate difficult conversations, and adapt their communication style to different audiences — whether customers, colleagues, or leadership.
Our flagship offering. This is not a training event — it's a cultural intervention. Over 12 weeks, we work shoulder-to-shoulder with your team to diagnose, design, and embed a service culture that sticks.
We start with a deep assessment phase — surveys, mystery shopping, leadership interviews, and customer journey mapping. Then we co-design a transformation roadmap and run facilitated sessions with every layer of the organisation. The result is not just better service — it's a fundamental shift in how your people think about their work.
Great customer experience doesn't happen by accident — it's engineered. This workshop equips your teams with the tools to map customer journeys, identify pain points, design moments of delight, and handle difficult interactions with grace and professionalism.
We use real scenarios from your business, so learning is immediately applicable. Participants leave with a personal CX action plan and a toolkit of techniques they can deploy the next day.
High-performing teams don't happen by chance — they are built through intentional practice. This retreat-style programme takes your team out of the office and into a space where they can reconnect, realign, and rebuild the trust and collaboration that drives results.
Through facilitated exercises, team coaching, and practical frameworks, participants learn to navigate conflict, leverage diverse strengths, communicate across silos, and lead with emotional intelligence.
Our sales training programmes are tailor-made to ensure that your sales team improves seller skills, knowledge, and attributes to maximise sales success. We equip teams with the latest trends in selling and customer engagement.
Our sales consultants train teams in effective communication, digital sales, relationship building, public speaking, time management, and closing techniques — giving your sales force a competitive edge in today's fast-changing market.
In a world where people are constantly judged by their outer appearance and how they conduct themselves, grooming and etiquette training is essential. Times are changing, and professionals must keep pace with modern standards of conduct and presentation.
Our team of experts conducts grooming and etiquette training for individuals, schools, churches, and organisations. Take the first step toward enhancing your confidence and self-esteem through polished professional presence.
Since 2019, Outspoken Consultants has been conducting public speaking training for diverse stakeholders. Our facilitators are excellent public speakers who have spoken at high-profile international, national, and non-governmental conferences.
The training includes strategic topics and exercises for mastering the art of public speaking — recorded practice presentations, role plays, self-development techniques, and audience engagement strategies that transform nervous speakers into compelling communicators.
In today's digital-first world, your brand's visibility is everything. We help organisations tell their story, reach new audiences, and build lasting brand equity.
Captivate your audience with professional promotional videos that tell your brand's story. From corporate documentaries and service explainers to social media content — we produce high-quality video assets that drive engagement and conversions.
Our team handles everything from concept development and scripting to filming, editing, and post-production. Whether you need a brand anthem, customer testimonial reel, product showcase, or training video, we deliver content that resonates.
Times have changed and ways of doing business have shifted to the digital space. Our digital marketing experts help organisations expand their markets beyond borders through strategic online campaigns, social media management, and targeted advertising.
We develop comprehensive digital strategies that align with your business goals — whether that's lead generation, brand awareness, customer engagement, or sales growth.
We believe everyone is a brand. Your personal brand determines how others perceive you and the value you command. Our "You Experience" training helps individuals explore their intrinsic needs, understand their unique value proposition, and build a persona that aligns with their goals.
Through presentations, illustrations, lived examples, and guided discussions, participants learn to take pride in their personal brand and project confidence in every professional setting.
Every engagement follows a proven framework that ensures measurable outcomes and lasting behaviour change.
We immerse ourselves in your organisation — conducting surveys, interviews, journey mapping, and cultural audits to understand the current state.
We co-create a tailored programme blueprint with your leadership team, defining clear outcomes, success metrics, and a phased delivery plan.
Our facilitators run high-energy, interactive sessions that engage participants and drive real behaviour change — not just knowledge transfer.
We track impact through pre/post assessments, follow-up surveys, and business KPI reviews — ensuring the investment delivers measurable ROI.
Our programmes are tailored to the specific context and challenges of each industry.
Training delivered your way — in-person, virtual, or a blend of both.
On-site at your premises or a retreat venue of your choice. Our facilitators travel to you anywhere in Zimbabwe and the region.
Live, interactive online sessions via Zoom or Teams. Same impact, zero travel. Perfect for distributed teams and remote workforces.
A hybrid approach combining in-person workshops with virtual coaching sessions, peer learning circles, and digital resources for sustained impact.
We'll help you diagnose your team's needs and recommend the right approach — no obligation.
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